Beer is our life, and we take the highest level of pride in what we do. If you should ever purchase any of our products via an online order or retail store that you believe are below your expectations, we want to know about it. For all enquiries regarding the quality of our products please contact firstname.lastname@example.org and we will get back to you straight away.
We will make every effort to fill and ship your online order in a timely fashion, but sometimes due to external factors we may not be able to supply part or all of your order, even if we have taken payment or sent you a tax invoice.
In these instances, we may at our sole discretion:
- Provide you with an agreed alternative product of equivalent value
- Provide an online store credit to be used within a specified timeframe
- Cancel and refund part or all of your order value
As a family owned independent brewery, we thank you for your business and will do whatever we can to ensure you have a great experience dealing with us.